If you are unhappy with your purchase or have received a faulty item please notify us immediately at enquiries@naturewithin.com.au. If your product arrives damaged you must contact the office immediately and provide clear photographic evidence of the damage. A new product or refund will follow upon receipt of the evidence. Refunds and exchanges will not be granted if you simply change your mind. What if I have a question or need assistance? You can either complete the contact us form with your question and click the submit button or send an email directly to enquiries@naturewithin.com.au or telephone the office between 9am – 5pm EST Monday to Friday on 1300 229 488. Nature Within Po Box 4174 Ashmore Qld 4214 An email confirmation will be sent upon receipt of merchandise. |